“Driving a Mail Truck and Looking for Joy” – an Interview with Jaelynn Francis

The editor spoke with mail carrier Jaelynn Francis as she went about her delivery route in Smithfield, Utah, on a December afternoon. With her cell on speakerphone in her Postal Service uniform pocket, she drove the mail truck from house to house, stuffing letters and magazines into mailboxes, jumping out to take packages to porches, all while watching out for children, dogs, and after-school traffic. Our interview has been edited for concision and clarity.What is your official job title?I am a mail carrier. I like to call myself a “Mail Ma’am.” I have worked with the post office off and […]